Privacy Policy

Last Updated: 02/10/2025

General

Wai Kōwhai (Wai Kōwhai, us, we or our) and IDF Developments are committed to ensuring the security of any personal information you provide to us and endeavour to respect your privacy. All members of IDF Developments are expected to comply with this Privacy Policy when they have access to your Personal Information.

IDF Developments Limited is the company that maintains the Wai Kōwhai website and collects your information.

All personal information you provide to us will be collected, held and otherwise processed by us in accordance with this policy and all applicable privacy laws.

For the purposes of this policy:

“applicable privacy laws” means the Privacy Act 2020 (NZ) together with all other data privacy laws applicable to our processing of your personal information;
“personal information” means identifiable information about you. For example, your name, email, address, telephone number and so on; and
where we refer to “processing” your personal information, we mean all activities relating to our use of that personal information, from its collection through to its storage and disposal and everything in between.

This Privacy Policy (Policy) sets out how Wai Kōwhai collects, uses, stores and discloses personal information about our clients, potential clients, persons associated with our clients, suppliers and others (collectively, you). We encourage you to read this policy carefully.

By using our services or providing your personal information to us, you consent to our collection, storage, use and disclosure of your personal information in accordance with this Policy.

How we collect your personal information

We may collect personal information directly from you or from third parties with your consent or where otherwise permitted by law. We endeavour to generally collect information from you directly.

Personal information we may collect directly from you:

When you use the Website, including by filling in any of the online forms available on the Website, leaving comments on the Website or subscribing to any of our mailing lists;
When you contact us requesting further information about us or any of the sections. Such contact data may include your name, email address, telephone number, postal address and/or communication preferences;
If the client with whom you are associated is, for example, a company or trust, we might also ask you for information about, and evidence of, the nature of your relationship with that client. In many cases, if personal information is not provided as requested by us, we may not be able to provide our services to you or carry out your instructions; or
to the extent otherwise necessary in order to provide you with any Service.

Information we may collect from third parties:

We may collect personal information about you from third parties with your consent or where otherwise permitted by law.

Please note where you provide us with any third party personal information, you must have that third party’s consent to do so. By providing us any third party personal information, you warrant that you have that third party’s permission to provide that information to us.

This Website may include embedded content (e.g. videos, images, articles, etc.) from other third party websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that

embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Wai Kōwhai may use third party analytics providers to collect data about your interaction with our websites. This data is hosted by third parties. The purpose of collecting this data is to improve your experience when using our website.

The third party software we use in connection with this Website are including but not limited to:

Google Analytics – we use Google Analytics to further understand how the Website can be improved. Information about access to our website may be sent to Google Analytics and processed by Google to allow us to track use of our website. Google Analytics relies on the use of cookies. For further detail on what information is collected via Google Analytics, and how it is stored and used, see Google’s privacy policy.
Google Tag Manager – we use Google Tag Manager to track user activity across our Website and inform our reports provided by Google Analytics. Google Tag Manager relies on the use of cookies. For further detail on what information is collected via Google Tag Manager, and how it is stored and used, see Google’s privacy policy.
Facebook pixel – we use the Facebook pixel to optimise advertisements and send or show you promotional messages, marketing, advertising, and other information that may be of interest to you once you’ve left our Website. The Facebook pixel relies on the use of cookies. For further detail on what information is collected via the Facebook pixel, and how it is stored and used, see here for further information about how the Facebook pixel operates.
Klaviyo – We use Klaviyo to facilitate our email services. This includes promotional messages, marketing, advertising, and other information that may be of interest to you once you’ve left our Website. For further detail on what information is collected via Klaviyo, and how it is stored and used, see Klaviyo’s privacy policy.

Information we may collect automatically:

To make the Website more useful to you, our servers may collect information from you, including your browser type, operating system, Internet Protocol (IP) address, domain name, and/or a date/time stamp for your visit.

Use of cookies:

Our website may use cookies and similar tracking technologies to improve your experience and measure usage. In general, cookies are small data files stored on your device when you visit a website. We use these technologies as follows:

Essential cookies: These are necessary for the site to function (e.g. to remember forms or keep you logged in).
Analytical cookies (Google Analytics): We use Google Analytics and Google Tag Manager to collect anonymous usage data (like pages visited, time on site, etc.). Google Analytics uses cookies to collect this data, and Google may combine it with information from other Google services. You can opt out of Google Analytics by using Google’s opt-out browser add-on.

Advertising and Social Media cookies (Facebook Pixel): We use Facebook Pixel to help us understand and improve our advertising. When you visit our site while logged into Facebook, Facebook may receive information about your visit (even though we do not know who you are). Facebook uses this information to measure ad performance. You can adjust your Facebook ad preferences at any time.

When you visit our site, we may notify you about the use of cookies (for example, via a cookie banner or notice). Your consent to our cookie notice (or continued use of the site) allows us to use these cookies. You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect how our site functions. As noted above, our cookies and tags do not identify you as an individual.

How we use your personal information

Your information may be used in the following ways:

Providing information – to provide you with any information about Wai Kōwhai land and related products and/or any other relevant information you request;
Marketing – if you opt-in to receive information about our promotional offers and/or newsletters from us, we may use your personal information to contact you. This may be sent in various forms, including email, post or SMS, in accordance with applicable laws;
Relationship and communications – to monitor, respond to and/or keep records of our e-mail communications and other correspondence with you;
Correspondence – to facilitate communication between you and/or third-party service providers such as Barfoot & Thompson and/or other real estate agencies;
Transactions – to generate invoices and other payment-related documentation, as well as enhance and improve our Services to you;
Site operation – to operate, improve and enhance the Website. We may analyse the use of any of the Website to ensure that the Website is presented in the most effective manner for you and for your device;
Record keeping and reporting – to create and maintain our databases, we may back up copies of our databases and business records generally. We may also use your personal information to produce aggregated and anonymised analytics and reports, which we may share publicly or with third parties;
Security – in order to detect and/or prevent any illegal activity that may threaten us, the Website or any of our Services or facilities;
legal claims and risk management – where necessary for the establishment, exercise or defence of legal claims. We may also use your personal information where necessary for the purposes of obtaining or maintaining insurance, managing risks and/or obtaining professional advice; and
legal compliance – in order to comply with any applicable laws and/or regulations or in order to protect your vital interests or the vital interests of another natural person.

Storage, Security and Retention

The Personal Information we collect is stored on our servers. We will not keep your personal information for longer than is reasonably necessary to fulfil the purposes outlined in this

policy and to allow us to comply with our legal obligations. After that period, we will comply with our legal obligations in respect of that information and, generally, this means we will delete it or make sure it is anonymised. There may be legal reasons to keep certain data for longer periods, such as financial or tax records. In any event, our retention practices comply with NZ Privacy Principle 9, which prohibits keeping personal data longer than necessary.

We will take reasonable steps to ensure that third parties keep your information secure. We will take reasonable precautions to prevent the loss, misuse or unauthorised alteration of your Personal Information. However, due to the nature of email and the internet, we cannot guarantee the privacy or confidentiality of your Personal Information. We may store your information in the cloud or other types of networked or electronic storage.

Your Personal Information may be collected, stored and processed on servers located outside of New Zealand. As electronic or networked storage can be accessed from various countries via an internet connection, it is not always practicable to know in which country your information may be accessed or held. When you provide us with your personal information you give us your consent to store your personal information outside of New Zealand and in third party facilities.

Disclosure

There will be times when we need to share your personal information with third parties. Where we do disclose your personal information to third parties, we will use reasonable efforts to make those third parties aware of the terms of this policy.

Where necessary, we may disclose personal information to:

Members of Wai Kōwhai;
Third parties who assist and enable us to use your personal information to support delivery of our Services to you (including this Website), for example, the email marketing service Klaviyo.
Real estate agents who assist and enable us to provide our products and services to you and perform functions on our behalf.
Payment processors engaged by us to securely store or handle payment information, such as credit or debit card details;
Providers of services that provide aggregated reports on Website activity;
Providers of email management and distribution tools, printing services and other communications distribution services; and
Web-hosting companies;
Other companies or individuals who assist us in providing services or who perform functions on our behalf (such as mailing houses, hosting and data storage providers, and real estate agencies);
Other companies or individuals who perform checks that are necessary or desirable under law on our behalf;
Anyone else to whom you consent to us disclosing your information; and
Where we are required to do so by law.

Notifiable privacy breach

If we become aware that there has been a notifiable privacy breach of your personal information (being a privacy breach that has caused or is likely to cause you serious harm), we will, in accordance with the Privacy Act, notify:

the Privacy Commissioner; and
You (individually or by public notice), unless we are not required to notify you because specific exceptions in the Privacy Act apply relating to your health or safety or the safety of another person, national security or law enforcement or a trade secret, or we are required to delay notifying you because notification or public notice may have risks for the security of the personal information we hold that outweigh the benefit of notifying you.

Serious-harm breaches must be reported to both the Privacy Commissioner and affected individuals under the Privacy Act 2020.

Links to other websites

Our website may contain links to other websites that are not under our control. These websites may use cookies. It is the responsibility of those third parties to collect appropriate consents from you to the extent this is required by law. You should check the privacy policy

on all third-party websites to ensure you are comfortable with third-party cookies and/or other policies and methods of information collection they may have.

We have no responsibility for linked websites and provide them solely for your information and convenience. We disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or warranties about their accuracy, content or thoroughness. Your disclosure of personal information to third party websites is at your own risk.

International data transfers

We may disclose your personal information to an overseas person or entity (“overseas person”) who is not already subject to the Privacy Act only if:

The overseas person is subject to privacy laws which provide comparable safeguards to the Privacy Act, or the overseas person agrees with us to be bound by comparable safeguards to the Privacy Act. We would ensure the overseas person’s compliance with the relevant legal obligations by including standard contractual clauses in our agreement with them; or
You authorise the disclosure after we have informed you that the overseas person may not have to protect the information in a way that provides comparable safeguards as the Privacy Act.

For the avoidance of doubt, where any disclosure is to a third party located outside New Zealand, we will only make that disclosure in accordance with the requirements for overseas transfers of personal information as set out in the applicable privacy laws.

Your rights

You have the right to ask for a copy of any Personal Information we hold about you, and to ask for it to be corrected if you think it is wrong. We endeavour to ensure that the personal information we hold is accurate, complete and up-to-date. If we disagree, we must attach your correction request to the record.

If you have any questions regarding your rights in connection with this policy or wish to exercise any of the rights described above, please contact our privacy officer using the details provided in the Contact section below. Please note that, if you are located in New Zealand, there are some statutory exceptions (contained in Part 4 of the Privacy Act 2020 (NZ)) where your request for access to your personal information may be denied.

Once a request for access to personal information is received, we will review your request as soon as reasonably practicable. To comply with our legal obligations, we will require you to provide proof of your identity. If we are unable to give you access to the information you have asked for, we will give you reasons for this decision when we respond to your request. We may keep a record of your communications to help us resolve any issues that you raise.

If you are located outside of New Zealand or a resident of an overseas jurisdiction you may have additional rights under other applicable privacy laws, including for example the right to request erasure of your personal information or the right to data portability.

You can find out more about your rights, and how to make a complaint, at www.privacy.org.nz.

Unsubscribe

By subscribing to emails and/or text communication, or otherwise providing your email address and/or mobile number, you consent to receiving emails and/or texts (as the case may be) which promote and market our products and our services or those of others, from time to time. You can unsubscribe from the email or text communication at any time by clicking on the “Unsubscribe” link in any email or text received from us, or by contacting us.

Once you have unsubscribed, you will be removed from the corresponding marketing list as soon as is reasonably practicable.

Changes to this policy

This Policy will be reviewed from time to time to take account of new laws, changes to our operations and practices and the changing business environment.

When we update this policy, we will revise the “Last updated” at the top of this policy. Where the changes are material, we will use reasonable endeavours to notify you – usually by prominently posting a notice of those changes on the Website or by sending you an email.

Contact us

If you have any questions about what personal information we hold about you or you have a question or feedback for us on any content in this policy or the Website, please contact us.

Disclaimer

Whilst every reasonable effort has been made to ensure the accuracy of the information on this website, Wai Kōwhai and IDF Developments Limited (together with their directors, employees and representatives, the “Parties”) make no representations or warranties, express or implied, as to the accuracy, reliability, completeness, or currency of the information, opinions, or forecasts contained on this website.

The information provided is for general information purposes only and does not purport to be comprehensive. It is subject to change at any time without notice, and the Parties are under no obligation to update or keep current the content of this website.

To the fullest extent permitted by law, the Parties accept no responsibility or liability (whether in contract, tort, negligence, or otherwise) for any direct, indirect, incidental, or consequential loss, damage, cost, or expense arising out of, or in connection with, the use of or reliance on this website or any linked information.

Any images, plans, or illustrations on this website are conceptual and indicative only, and may differ from the final design, specifications, or outcome. They are provided solely for illustrative purposes and should not be relied upon as a representation of fact.

This website and the information it contains do not constitute an offer, invitation, inducement, or contractual commitment of any kind. Any interested party must rely on their own independent enquiries, inspections, and professional advice (including legal, financial, and property advice) before making any decision or taking any action.